Hotel zum Stern Bad Hofgastein

Contact & Imprint

Your well-being is very important to us, which is why we at Hotel zum Stern in Bad Hofgastein are always open for your requests, ideas and suggestions. Do you have any questions about our offers? Would you like to find out more about the hotel? Simply fill in the contact form below and our team will get back to you promptly!


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winter in Bad Hofgastein

Imprint

Information pursuant to Sect. 5 German Telemedia Act (TMG)

Sonnenhotel Hotelbetriebs GmbH
Weitmoserstraße 33
5630 Bad Hofgastein

Commercial Register: FN581259v
Registration court: Firmenbuch Klagenfurt

Represented by:
Karina-Anna Dörschel
Mathias Laux

Contact

Phone: +43 (0) 6432 84 50
E-mail: info@zumstern.com

Person responsible for editorial

Sonnenhotels GmbH

EU dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): ec.europa.eu/consumers/odr/.
Our e-mail address can be found above in the site notice.

Dispute resolution proceedings in front of a consumer arbitration board

We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.

Important note

We have in terms of readability of the content of this website or in our different social networks in which we operate, either selected male or female form of personal names. This implies no discrimination of the opposite sex.

This website is not fully functional, unfortunately for people with physical disabilities, such as vision, hearing or others. If you or somebody else is affected, we apologize and would like to help through our other communication channels. Please feel free to contact the Arbitration Board for Disability Equality Ministry of Social Affairs of the Republic of Austria.

Disclaimer

The HOTEL ZUM STERN GMBH & CO KG does not accept any liability for the topicality, correctness, completeness or quality of the information provided. Any liability claims against the HOTEL ZUM STERN GMBH & CO KG, which refer to material or immaterial nature caused by use or disuse of the information and/or the use of incorrect or incomplete information, are strictly excluded, unless in cases of evidenced wilful or gross negligence on the part of the HOTEL ZUM STERN GMBH & CO KG. All offers are non-binding and non-obligatory. HOTEL ZUM STERN GMBH & CO KG reserves the right to modifications, amendments or cancellations of the offer in whole or in part or to the temporary or final discontinuation of this publication without any prior notice.

References and links
In the case of direct and indirect references to other internet sites, so-called links, which are outside the responsibility of the HOTEL ZUM STERN GMBH & CO KG, an obligation to assume liability would take effect exclusively in the case of the HOTEL ZUM STERN GMBH & CO KG having knowledge of the content, and it having been technically feasible and reasonable to have prevented its use in the case of it unlawful illegal content. The HOTEL ZUM STERN GMBH & CO KG herewith expressly declares that at the time of setting the link, no unlawful content was recognisable on the linked sites. The HOTEL ZUM STERN GMBH & CO KG has no influence on the current or future design, contents or authorship of the linked pages. The HOTEL ZUM STERN GMBH & CO KG thus explicitly dissociates itself herewith from all contents of all the linked pages that have been changed after setting the links. This applies to all links and references within the scope of the company's own internet offer and for entries by third parties in the guest books, discussion forums, mailing lists set up by the company. The provider to the respective publications is not liable for any and all illegal, erroneous, or incomplete content and especially for damages, which might occur due to the usage or non-usage of such information provided, but rather the author of the respective pages is liable for all content and results thereof.

Copyright and trademarks
HOTEL ZUM STERN GMBH & CO KG is committed to respect the copyrights of the graphics, sound files, video sequences and texts in all publications, to use its own graphics, sound documents, video sequences and texts or to use graphics, sound files, video sequences that are public domain. All of the brand marks, trademarks and also third party brand marks and trademarks named on the website underlie the regulations of the valid trademark and ownership law for each registered owner. The fact that a trademark has merely been named shall not imply that trademarks are not protected by the rights of third persons! The copyright for any published items produced by HOTEL ZUM STERN GMBH & CO KG remain solely with the owner of this site. No images, audio recordings, video sequences or texts contained herein may be used, reproduced or redistributed in any manner without the express written permission of the HOTEL ZUM STERN GMBH & CO KG.

Copyright/liability
Due to the technical characteristics of the internet, we are unable to accept any guarantee as to the authenticity, correctness and completeness of the information made available via the internet. No guarantee is given for the availability or the operation of the respective website in question or its contents. Any liability for direct, indirect or any other loss of damage, independent of its cause, which arises by using or by unavailability of the data and information of this web-site, is excluded. The content of this website is protected by copyright laws. The information contained herein is intended solely for personal use. Any other use of this information, in particular saving it in a database, reproducing it, any form of commercial use, or its conveyance to a third party or parties, whether in part or parts or in revised form, is forbidden without the consent of the particular organisation. No integration of individual pages of our offering into external frames is permitted.

Online Dispute Resolution

Since 9th January 2016 an EU regulation on online dispute resolution applies in consumer affairs (# 524/2013). Disputes between consumers and merchants in connection of online sales contracts or online service contracts can be settled through the following online platform. http://ec.europa.eu/consumers/odr/.

Others

If any parts or individual formulations of this text should fail to conform to the valid legal situation, or be no longer or not fully in conformity therewith, this shall not affect the content or validity of the remaining parts of the document.

Image and video material

Gasteinertal Tourismus Gmbh; Fotolia, Hotel Zum Stern

Our partners in digital business

• Concept & projektmanagement: GO.WEST - Salzburg
• Design & programming: GO.WEST - Salzburg
• Online marketing: gesa.mt toursimusmarketing GmbH - Saalbach

Cookies & data protection information

General Data Protection Regulation (GDPR)
We care about the security of data. We only use them emarked and only pass them on to our partners, if they contribute to the fullfillment of purpose regarding our specific assingment. According to the EU-General-Dataprotection regulation and according to the Data Protection Act of the Republic of Austria starting 25.5.2018 users have the right to obtain free information on request about all stored personal data. In addition each customer or user is allowed to ajust incorrect data, block, or delete ("right to be forgotten") his personal data. The only exception is that we have the legal obligation to preserve business or reporting records.

If we do not comply with our data protection duty in due time, please contact your complaint to:

Austrian Data Protection

Wickenburggasse 8

A-1080 Wien

Phone: +43 1 52 152-0

eMail: dsb@dsb.gv.at

I. General information about data processing


1.Scope of processing of personal data

In principle, we collect and use personal data of our users only to the extent necessary for the provision of a functional website and our content and services. The collection and use of personal data of our users regularly takes place only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.



2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 (1) (a) GDPR serves as the legal basis. For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual measures. Insofar as the processing of personal data is required to fulfil a legal obligation that our company is subject to (e.g. national reporting laws), Art. 6 (1) (c) GDPR serves as the legal basis. If the processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 (1) (f) GDPR serves as the legal basis for processing.


3. Deletion of data and duration of storage
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage ceases to exist. In addition, storage may be provided for by European or national legislators in EU regulations, laws or other provisions to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the provisions mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

II. Provision of the website and creation of log files


1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the system of the computer accessing it. The following data is collected:

(1) Information about the browser type and version used

(2) The operating system of the user

(3) The IP address of the user

(4) Date and time of access

(5) Websites from which the system of the user is rerouted to our website

(6) Websites accessed by the user’s system via our website
The data is also stored in our system’s log files. No storage of this data together with other personal data of the user takes place. Personal user profiles cannot be created. The stored data is only evaluated for statistical purposes.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) GDPR.

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to allow delie website to the user’s computer. To do this, the user’s IP address must be kept stored for the duration of the session.
Storage in log files is carried out to ensure the functionality of the website. In addition, the data is used to optimise the website and ensure the security of our information technology systems. No evaluation of the data for marketing purposes takes place in this context.
These purposes also represent our legitimate interest in the processing of data according to Art. 6 (1) (f) GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer necessary for the purpose of its collection. If the data is collected for the purpose of the providing the website, this is the case when the respective session is ended.
If the data is stored in log files, this is the case after no more than seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or anonymised, thus preventing them from being associated with the visiting client.

5. Objection and removal options

The collection of data for the provision of the website and the storage of the data in log files is essential for the website’s operation. As a result, the user has no option to object.

III. Contact/email contact


1. Description and scope of data processing

A contact option is available on our website which can be used for electronic contact. If a user makes use of this option, they can contact the relevant contact person via the email address provided. In this case, the user’s personal data transmitted by email is stored in the email system.
In this context, there is no disclosure of data to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing
The legal basis for the processing of these data is Art. 6 (1) (a) GDPR if the user has granted its consent.
The legal basis for the processing of the data is, moreover, Art. 6 (1) (f) GDPR. If contact is established in order to conclude a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.

3. Purpose of data processing

For the processing of personal data as part of email contact, the required legitimate interest in the processing of data is given.

4. Duration of storage
The data is deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been definitively clarified.
If the contact is a pre-contractual relationship (offer or reservation request), the data transferred is also stored in our hotel software and used for contract performance. If no contractual relationship arises, we will delete the data after one year effective at the end of the year.

5. Objection and removal options
The user has the option to object to the processing of their personal data at any time. We have the email address info@zumstern.com for this purpose.
Please note that in the case of an objection, the conversation cannot be continued and we cannot create offers etc.
All personal data stored in the course of making contact will be deleted in this case.

Cookies
Cookies are small digital files that are persistently stored on a users device and save specific information related to the device. They are used for better usability of websites or statistical reasons. The user can refer to the use of cookies influence. Most browsers have an option with the limitations on storage of cookies or completely prevented their activity. If you deactivate cookies on your device for our website, we would like to inform you, that in particular cases the use of comfort without cookies will be restricted.

You are able to find many online-ad-cookies from different companies on one of these pages:

www.aboutads.info/choices/ (US)
www.youronlinechoices.com/uk/your-ad-choices (EU)

This site uses cookies to give you the information and services with optimal quality.

This website uses the following cookies:

  • resolution: Session cookie, which is deleted after closing the browser. Cookie to get the needed image size
  • bcAllowCookies: Cookie for saving the selection, that cookies are accepted; valid for 2 years
    Personal data handling
  • Google Analytics
  • Cookies for the CMS Typo3 Tool
  • Cookies for our bookingtool from vioma GmbH

Personal data is digital information that will help to track and identify a user. This includes name, email address, phone number, preferences, hobbies, memberships, or which websites were viewed by the user.

Personal data will only be collected and distributed by the HOTEL ZUM STERN GMBH & CO KG if permitted by law or the user itself.

Digital contact
While contacting the Hotel Zum Stern (eg. by contact-form, phone or e-mail), the information of the user for the purpose of processing the request or follow up questions are saved.

Integration of services and content of 3rd-parties
It may happen that within our website you will access 3rd-party content, such as YouTube videos, Google maps or graphics. This always assumes that the provider of such content (hereinafter referred to as "3rd-party") take user´s IP address. Without having the IP address, it would be impossible to send the content to the browser. The IP address is therefore necessary for the presentation of that content. The HOTEL ZUM STERN GMBH & CO KG endeavours to include external content using IP storage only to delivery the content itself. However, we have no control over the 3rd-party's IP address activities. Insofar as is known to us, we clarify this to our users.

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer to help analyse the use of the website. The information generated by the cookie about your use of this website (including your IP address) is sent to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other website activity and internet related services. In addition, Google may also transfer this information to third parties unless required by law or if third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by changing the settings on your browser. We would point out; however, that In this case you cannot use all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner described and for the aforementioned purpose.

If you don´t want Google and us to collect IP-address, language parameters, user device etc. you should install Google Analytics Browser-Add-on for Google Analytics deactivation. This Browser-Add-on allows you to have better control, which your devices data will be collected by Google Analytics. The Add-on itself sends the JavaScript (ga.js) regarding to Google Analytics that there will be no information stored about your website visit.

If you want to use this function, please feel free to download the add-on and install it for your web browsers. The browser add-on for Google Analytics Opt is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera.

Usage of Facebook Social Plugins
Our website uses several plug-ins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can identify these plug-ins either by the blue "F" of Facebook or the fact that this plug-in is marked with the word "Facebook".  When our website is viewed, a connection is made to the servers of Facebook and data is transmitted via this plug-in. First, the information that you see is directly transferred from servers to your browser and displayed there; on the other hand, information about your visit to our website is sent to Facebook. If you are logged into Facebook, the information transmitted can be allocated directly to your account. During interaction with the plug-in functions, such as pressing the "Like" button, this information is sent directly from your browser to Facebook and stored there. Further processing of this information lies with Facebook; please refer to the privacy statement of Facebook for the relevant conditions and adjustment possibilities. If you want to avoid that personal data is sent to Facebook, then log in before you visit our website in Facebook.
The complete list and the look of Facebook Social Plugins can be viewed here: ttps://developers.facebook.com/docs/plugins/.

When you visit our website incl. the different plugins from facebook, the browser is a direct connection to the Facebook servers. The content of the plugin is from Facebook directly to your browser and integrates it into the website. We as the provider therefore have no influence on the amount of data that rises Facebook using this plugin and hereby we inform you as the user therefore according to his knowledge:

By integrating the plugin Facebook receives the information that a user has accessed the corresponding page of the tender. If the user is logged into Facebook, Facebook can assign to visit his Facebook account. When users interact with the plugins, for example, press or to comment the Like Button, the corresponding information from your browser is sent directly to Facebook and stored there. If a user is not a member of Facebook, there is possibility that Facebook brings its IP address in experience and stores. According to Facebook is stored in Germany only an anonymous IP address.

Purpose and scope of data collection and further processing and use of data by Facebook, together with their rights and ways to protect the privacy of users, this can refer to the privacy policies of Facebook: www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want that Facebook about this extension collects data about him and linked to its stored on Facebook member data, you must log out from facebook before visiting our website. Other settings and contradictions for the use of data for advertising purposes, are possible within the Facebook profile settings: www.facebook.com/settings.

Cancellation, changes, corrections, and updates

The user has the right to request to receive free information about the personal data that have been stored about him. In addition, the user has the right to correct inaccurate data, blocking and deletion of personal data, as far as the there is no legal obligation to retain.

Others

If any parts or individual formulations of this text should fail to conform to the valid legal situation, or be no longer or not fully in conformity therewith, this shall not affect the content or validity of the remaining parts of the document.